This course will provide basic, foundational knowledge and awareness of trauma. Exploration of factors known to promote resilience and well-being will be examined and emphasized throughout the session.
In this training, we will discuss the customer service of child support, establishing and modifying court orders, enforcement, account management, and debunking the myths surrounding child support. This training offers staff and case managers from Community Action a unique opportunity to deepen their understanding, enhance their skills, and better support their clients when child support is involved.
This webinar will equip participants with the knowledge and skills to effectively guide low-income clients in setting and achieving realistic, meaningful goals. We will explore the challenges unique to low-income individuals when setting goals and discuss strategies to overcome these barriers. Key takeaways include understanding the SMART framework, addressing barriers to goal setting for low-income clients, developing client-centered goal setting strategies, creating action plans with realistic steps, identifying and utilizing available resources, and building client confidence and motivation.
This training equips case managers with the knowledge and tools needed to guide clients in making informed financial decisions. "North Dakotans, Get Smart with Your Money" focuses on practical strategies for budgeting, saving, and managing debt, tailored to the unique financial challenges faced by low-income individuals and families in North Dakota.
During the training, case managers learn how to:
- Conduct financial assessments to identify clients' strengths and areas for improvement.
- Develop personalized financial plans that align with clients' goals and circumstances.
- Provide actionable advice on reducing expenses, increasing savings, and improving credit scores.
- Utilize local and state resources to support clients in achieving financial stability.
Through interactive scenarios and real-life examples, case managers gain confidence in delivering financial education and support, ensuring they can empower clients to take control of their financial futures.